Making customer service mistakes can be detrimental to the long-term success of your business. If you want to provide excellent customer service, you need to know the types of customer service mistakes that are common, as well as how to avoid or fix them. This list will give you that…
Featuring a blog as a key part of your website will give you a 434% better chance of being ranked highly on search engines. (Source: Tech Client) Really?? Come on, Karen. No Way! Is your blog just another page on your website? The last time you posted was sometime last…
This week on Top Tips Tuesday, I’m sharing my tips to make your Email Marketing rock. 1. Create customer-centric emails that are personalized and to one person only. Personalized emails deliver 6x higher transaction rates. – Experian Do you hate to get email addressed as “Dear Customer,” “Dear Reader” or just…