Customer Service / Entrepreneur

Customer Satisfaction: Essential to your Online Business

No matter what your business, providing customer service is essential to building your reputation. Entrepreneurs sometimes overlook the importance of customer service. People don’t like feeling as if they are just another number or statistic. Individual attention and meeting the needs of your customer will increase your sales and form a stronger customer base for your business. Watch the…

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June 13, 2016
Email marketing / Entrepreneur

Are you familiar with CAN-SPAM Act? [Infographic]

Recently, I was consulting a business owner about email marketing. Since his company had only engaged in direct marketing to date, he was not familiar with CAN-SPAM Act and the consequences for his business. He couldn't understand why I kept saying, "You can't do that." LOL  I'm sure there are…

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June 10, 2016
Entrepreneur

Facing the Challenges of Being an Entrepreneur

Entrepreneurs face a number of challenges when starting their venture and throughout the lifecycle of their business. For someone who is struggling to get started or take their business to the next level, these challenges can present major obstacles and can even discourage an entrepreneur enough to make them consider…

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May 25, 2016