Imagine running your business in its most effortless, successful form. What does your role look like? Do you have a team supporting you, or are you still juggling everything solo? How much revenue are you generating? Are your clients raving about your services?For the past 20 years, my business has…
Running a successful business isn’t easy. It takes dedication, hard work, and a real focus on providing awesome customer service. In today’s world, where customers have more choices than ever, great service can be the thing that makes your business stand out.Building Real ConnectionsCustomer service isn’t just about making sales—it’s…
Starting a small business—or even keeping one running—can be tough. In fact, research from JP Morgan Chase reveals that "roughly a third of new businesses exit within their first two years, and half exit within their first five years." That’s a sobering statistic! But what if you’re an introvert? Does…