Difficult Clients: 3 Steps to Handle a Client Frequently Missing Appointments
Your time has value. Time you spend with one client could easily be spent taking care of administrative tasks or working with other clients. So, when you have a client…
VIDEO: How to Handle Client Requests Out-of-Scope Work or Support
I discussed the importance of setting boundaries with your clients in an earlier post. But there's another kind of boundary issue: clients constantly requesting services and support that are outside…
It’s Okay to Say No. How to Handle Client Requests Out-of-Scope Work or Support
I discussed the importance of setting boundaries with your clients in an earlier post. But there's another kind of boundary issue: clients constantly requesting services and support that are outside…
Handling Difficult Client Situations with Ease: Problem 1- Trouble with Boundaries
Operating a business is challenging in its own right. Dealing with difficult client situations can make it an even more problematic. Problem clients can rob you of your joy in…